Amazon reportedly shut down a customer's smart home after the delivery driver claimed he heard a racial slur coming through the doorbell, even though no one was home.
Brandon Jackson, of Baltimore, Maryland, came home on May 25 to find that he had been locked out of his Amazon Echo, which many devices, including his lights, are connected to.
He would later learn that Amazon locked him out of his account after a delivery driver dropped off a package the day before. Jackson, an engineer at Microsoft, said 'everything seemed fine' after the package arrived at his home and had initially thought he was locked out because someone had tried to 'access my account repeatedly, triggering a lockout.'
Why we don't use this crap
Brandon Jackson, of Baltimore, Maryland, came home on May 25 to find that he had been locked out of his Amazon Echo, which many devices, including his lights, are connected to.
He would later learn that Amazon locked him out of his account after a delivery driver dropped off a package the day before. Jackson, an engineer at Microsoft, said 'everything seemed fine' after the package arrived at his home and had initially thought he was locked out because someone had tried to 'access my account repeatedly, triggering a lockout.'
Why we don't use this crap
Amazon shuts down customer's smart home for a week after driver claimed he heard racist slur | Daily Mail Online
Brandon Jackson came home on May 25 to find that he had been locked out of his Amazon Echo. Six days later, he would gain access again without explanation.
https://www.dailymail.co.uk/news/article-12189915/Amazon-shuts-customers-smart-home-week-driver-claimed-heard-racist-slur.html
01:09 PM - Jun 21, 2023
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