Background
Image

Help Center

Find answers to common questions about using AnonUp.

Getting Started

How do I create an account?

Tap "Sign Up" on the home page. Enter your email address, choose a username, and create a password. You'll receive a verification email to confirm your account.

How do I set up my profile?

After logging in, click your avatar in the sidebar and go to your profile. Click "Edit Profile" to add a display name, bio, profile photo, and cover image. Your profile is how other members discover and connect with you.

Is AnonUp free to use?

Yes. AnonUp is free to join and use. We may offer optional premium features in the future, but the core platform will always be free.

Posting & Content

How do I create a post?

Click the compose button (red pen icon) in the sidebar, or use the post composer at the top of your home feed. You can add text, images, videos, and links to your post. Click "Post" when you're ready to publish.

Can I edit or delete a post?

Yes. Click the three-dot menu on any of your posts to edit or delete it. Edited posts will show an "edited" indicator.

What are Stories?

Stories are short-lived posts that appear at the top of the home feed. They disappear after 24 hours. Tap the "+" button in the Stories bar to create one using photos or short videos.

Is there a character limit for posts?

Posts can be up to 5,000 characters long, giving you plenty of room to express your thoughts.

Social Features

How do I follow someone?

Visit their profile and click the "Follow" button. Their posts will then appear in your home feed. You can also find people to follow in the "Suggested" section on the right panel.

How do direct messages work?

Click the Messages icon in the sidebar to open your inbox. You can start a new conversation by searching for a user. Messages are private between you and the recipient.

Can I block or mute someone?

Yes. Visit the user's profile and click the three-dot menu to find Block and Mute options. Blocked users cannot see your profile, posts, or send you messages. Muted users' posts will be hidden from your feed without them knowing.

Account & Settings

How do I change my password?

Go to Settings > Account > Password. Enter your current password and your new password to update it.

How do I switch between light and dark mode?

Go to Settings > Appearance, or click the Theme link in the footer. Dark mode is enabled by default.

How do I delete my account?

Go to Settings > Account > Delete Account. This action is permanent. All your posts, messages, and data will be removed within 30 days. Please download any data you want to keep before deleting.

Can I change my username?

Yes. Go to Settings > Account > Username. Note that your old username will become available for others to claim.

Safety & Reporting

How do I report a post or user?

Click the three-dot menu on any post or profile and select "Report." Choose the reason that best fits and submit. Our moderation team reviews reports promptly and will take action if the content violates our Community Guidelines.

What happens when I report something?

Reports are reviewed by our moderation system. You'll be notified of the outcome. Actions may include content removal, warnings, temporary suspensions, or permanent bans depending on the severity and history of violations.

What content is not allowed?

AnonUp supports open discourse, but the following are prohibited: direct threats of violence, child exploitation material, doxxing, spam, malware, and content that violates applicable law. See our full Community Guidelines for details.

How do I appeal a moderation decision?

If your content was removed or your account was restricted, you'll receive a notification explaining why. You can submit an appeal by replying to that notification or by contacting us at support@anonup.com. Appeals are reviewed within 48 hours.

Technical

What browsers are supported?

AnonUp works on all modern browsers including Chrome, Firefox, Safari, Edge, and Brave. We recommend keeping your browser up to date for the best experience.

Is there a mobile app?

AnonUp is a Progressive Web App (PWA). You can install it on your phone by visiting anonup.com in your mobile browser and selecting "Add to Home Screen." It works just like a native app.

The site isn't loading or looks broken. What should I do?

Try these steps: clear your browser cache, disable browser extensions, try a different browser, or check your internet connection. If the issue persists, contact us at support@anonup.com with a description of the problem and your browser/device info.

Still Need Help?

If your question isn't answered above, reach out to us at:

support@anonup.com

We typically respond within 24 hours.