12 OCT 21
Some thoughts to ponder on - we often hear of how someone doesn't treat us good on the phone or in a business when we are the customer
A long time ago with the wisdom of my son Corey Poirier I learned that when someone goes out of their way to serve me well in person or on the phone to make sure they know I appreciate them
I'll never forget the first time I called the Walmart Manager to say how great the lady in the fish department was (they had a fish department then) he called me back to tell me at break time when he said a customer called a good reference (most times it's to complain) how her face lit up she wasn't told my name but that's not the point - he said he could see it also put a notion in other workers that maybe they should consider how they treat customers
Today I had to call a business spoke to the one on the phone a few times recently regarding an important issue - today I told her how much I appreciated her great personality & to please tell her supervi